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Home » How We Help » Client Stories

Client Stories


Addiction NI works on an ethos of providing high quality, community-based addiction services which are accessible to everyone. Part of this is ensuring we give clients an opportunity to feedback on our services. We do this by encouraging comments and listening to these as we work to continuously improve our services.

  • Read Anna’s Story
  • Read Frank’s Story
  • Read Lisa’s Story
  • Read Michael’s Story
The service from Addiction NI is exceptional and second to none. I have tried other counselling and they do not come near the professionalism and understanding that the staff at Addiction NI have. This applies to the counsellors and administrative staff.
Client, Elmwood Centre
As a first timer I was possibly a little unsure as to how long the process would take. However, overall very impressed and a successful outcome. Thanks very much for your support.
Client, Elmwood Centre
Addiction NI is an excellent service, could not have done without it. It has helped a lot.
Client, Falls Road Centre
Find here very secure and welcoming. Staff are always helpful and pleasant. You can relax more easily here than in a clinical-looking place.
Client, Falls Road Centre
Addiction NI is a very worthwhile service. It is and has been a lifeline for me personally. Having been through many rehab units, this counselling service stands out as a real hope provider.
Client, Albertbridge Road Centre
I was made very welcome and put at ease. I was treated with respect and I highly recommend the service.
Client, Albertbridge Road Centre
I am making progress I wouldn’t have believed possible two months ago.
I have had dealings with other services but I would put Addiction NI way ahead on the help and understanding that they give you. Addiction NI provides an excellent service.
The service you offer has been invaluable. I was extremely nervous about attending but felt more at ease once I got there.
Addiction NI has changed my life from one of negativity to happiness and self fulfillment.
I rang many times before having the courage to make an appointment. The girl on the phone helped me realise I was an OK person. I felt guilty about my alcohol problem. She is a great girl, so is my counsellor.
  • How We Help

    • Client Stories
      • Anna’s Story
      • Frank’s Story
      • Lisa’s Story
      • Michael’s Story
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    Call us on 028 90664434 or email enquiries@addictionni.com to speak to us about treatment programmes.

    We have centres in South, East and West Belfast and treat people from all over Northern Ireland.

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    Addiction NI Headquarters

    Lombard House
    10-20 Lombard Street
    Belfast
    BT1 1RD

    Telephone: (028) 90664434

    Fax: (028) 90664090


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    AddictionNI is a trading style of Northern Ireland Community Addiction Service Limited, a Company Limited by Guarantee. Registered Charity XN45132AA. Company Number 12654